How can we help?
A question about Cargo Survey? Send our team a message and keep your confirmation number.
01. Profile, services and organization
To correct information, open your profile and use the edit button in the relevant section. Your service cards have a dedicated management area.
For an organization, check the active workspace. Team access is managed by members with the appropriate role.
Open my profile02. Data export or account deletion
From your profile, open account settings. You can export your data, submit an account deletion request and follow its status.
Deletion is reviewed. It does not immediately erase collaboration history. The Privacy page explains visibility and the available controls.
Understand my data03. A question about a mission
For scope, dates or a deliverable, find the mission conversation in Inbox. It keeps messages and files linked to your collaboration.
To find a response or a mission you posted, open My activity. Saving a mission and sending a response are different actions.
Open my member workspace04. Join the network and understand how it works
You can offer services, post missions or do both. Registration guides you through preparing your profile and lets you save a draft.
The frequently asked questions cover who the network is for, posting missions, privacy and document checks.
Read frequently asked questions05. Contact the publisher
Use the form at the top of this page to contact our team or submit a request about your data. A confirmation number appears after the request is saved. Official publisher details will be added once confirmed.
For a technical issue, prepare the screen name, steps you took, approximate time and browser used. A screenshot may help, but hide confidential information. Never share your password.
Write to our team